Terms & Conditions
Before participating in the Contest, please read the terms and conditions given below. By participating in the Contest, each Participant is deemed to have accepted the complete terms and conditions of this Contest.
I. Contest Details, Concept and Participation:
- Add Your Golden Touch contest (hereinafter referred to as “Offer”/ “Contest") is organized by Ferrero India Pvt. Ltd. (“Organizers” / “Company” / “Ferrero”) in association with Premier Sales Promotions Pvt Ltd (“Agency”). The consumers can participate in the Contest by scanning a QR code printed on the Ferrero Rocher T4, T8, T16 and T24 pack of products (“Promo Pack”).
- The Contest is valid PAN India with the exception of the state of Tamil Nadu and Pondicherry from 01/10/2026 to 15/11/2026 (46 Days) (hereinafter referred as "Contest Period").
- During the Contest Period:
- 5 winners will be selected to win Gift Voucher for purchase of gold items/ accessories.
- 90 winners will be selected to win T96 Ferrero Rocher Cone.
- 800 winners will be selected to win Flute Glasses, (collectively referred to as “Prizes”)
- The Promo Packs are limited in quantity and the Offer will be open only till stocks of Promo Packs last or end of the Offer Period, whichever is earlier. The Company does not provide any guarantee or warranty about the availability of Promo Packs in all the territories or during the entire Promo Period.
- The Company reserves the right to change the Offer Period or Timing, in case of any contingency, at its sole and absolute discretion, without any consent, connivance, notice or intimation to anyone.
- All IPR rights including trademark, copyright, and designs used are the property of their respective owners.
- The Contest is subject to all applicable central, state and local laws and regulations.
- Customers of the Promo Packs participating or seeking to participate in the Contest shall individually be referred to as "Participant" and collectively as "Participants".
- Company or the Agency shall not be responsible or liable for any guarantee or warranty of the Prizes. The respective manufacturer’s warranty or guarantee will apply to the Prizes.
II. Agreement to Terms and Conditions:
- By participating in this Contest, Participants fully and unconditionally agree to and accept these Terms and Conditions available on ferrerorocher.com/in/en/xp/addyourgoldentouch/ (“Contest Website"). The decisions of the Company will be final and binding in all matters related to the Contest. Successfully entering the Contest and winning a Prize is subject to all requirements set forth herein.
- The Company reserves the right to exclude any person from the Contest on grounds of misconduct or criminal record or for any other reasons, as it may deem fit and proper. No communication in the regard will be entertained. The Company reserves the right to terminate, modify or extend the Contest and/or deletion or addition of any of the terms and conditions of the Contest, at any time at its absolute discretion, without advance notice and/or assigning any reason thereof. All decisions of the Company in respect of the Contest and the Prizes therein will be final, binding and conclusive.
III. Eligibility:
- The Individual consumers residing in India and purchasing the Promo Pack(s) in India (except Tamil Nadu and Pondicherry), during the Contest Period, other than for trade / business purpose, are eligible to participate in this Contest (Eligible Participants).
- The Contest is open for adults above 18 years.
- Customers purchasing the Promo Pack(s) for further sale, distribution, marketing or for Trade or Business purpose (collectively “Trade / Business Purpose”) shall not be eligible for participation in the Offer.
- Companies, Partnership Firms, Proprietary Concerns, HUFs, Association of Persons, Trusts and other entities or organizations are not eligible for participating in the Offer and the Offer is open for individual human beings only.
- The employees of Ferrero, its associate / group companies and their children and other family members, the employees of the agencies associated with Ferrero for the organization of the Offer and their children and other family members are not eligible to participate in the Offer.
- The Company or its Agency will have all the authority to call such shortlisted winners by virtue of them having voluntarily participated in the Contest and in such cases the Company or its Agency will not be responsible for any NDNC (National Do Not Call) Registry regulation that will come into play.
IV. Contest Period & Contest Timings:
- The contest will commence from 12:01:01 AM on 01/10/2026 to 11:59:59 PM on 15/11/2026.
- Winners will be selected between 12:01:01 AM on 01/10/2026 to 11:59:59 PM on 15/11/2026 during the Contest Period.
- Time of participation will be defined as the time at which the entry is received on the Contest Website.
- Entries coming outside the Contest Period will not be considered for winner selection.
V. Voluntary & Free Participation
- Promo is a voluntary initiative.
- No fees, charges, costs, etc. required to be paid for participating in the Promo apart from purchase of the Promo Pack.
- It is not mandatory to participate in the Promo.
- Promo Packs are available at same price irrespective of the availability of or participation in the Promo.
VI. How to Participate:
- A Participant may participate up to three (3) times during the Contest Period.
- Scan the QR code on the Promo Pack.
- Participant will be asked to complete their registration by entering their name, surname, email address, phone number and LOT number of packs
- Once the Participants successfully completes their registration, they can play a game of ‘Tap & Reveal’ and stand a chance to win exciting Prizes.
- The Company is not obliged to verify or correlate the identity of the Participant or winner with the identity of the purchaser and the Company shall not entertain any claims or disputes in this regard.
- The Company or the Agency shall not be responsible for any charges, levies, costs incurred by the end consumer to participate in this Contest.
VII. Winner Selection:
- A Participant can win a maximum of 1 (one) Prize during the Contest Period from their registered mobile number, email ID, address, or household.
- From the valid entries received during the Contest Period, the Agency/ Company will select the eligible winners.
- Winners will be selected by the Agency using a randomizer software.
- Prizes will be given subject to the winner satisfying the verification process of the Agency.
- The Prize cannot be transferred, exchanged or redeemed for cash. In the event that the winner does not take the prize in the time and manner stipulated, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the Prize. Prizes must be taken as offered and cannot be varied. Any unclaimed Prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.
- Any unused Prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.
- The Company shall provide the Prize on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort, and the Company and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any Prize or for any kind of consequential damages/ loss, in any manner whatsoever.
- The image of the Prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual Prize may vary from the depiction made.
- Prize once delivered cannot be replaced under any circumstances.
- The Company or it Agency shall not be liable for any loss or damage of the Prize due to Act of God, governmental action, Force Majeure circumstances and / or any other reasons which are beyond the reasonable control of the Company or the Agency, and under no circumstances, the Company shall be liable to pay any compensation whatsoever for such losses.
VIII. Contacting Winners:
- Once the winners are selected, they will receive a call/SMS/Email confirming that they have won a Prize with further instructions on how to redeem it.
- No Prize will be awarded if the information presented by the Participant(s) at the time of entering the Contest is not factually correct.
- In the event of death or any disability of the confirmed winner, no claim from the nominee or his/her legal heirs of the confirmed winner shall be entertained for receiving the Prize.
IX. Publicity:
- The Participant/s undertake and irrevocably and unconditionally permit the Company to cover the Contest through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
- The winners must, at the request of the Company, participate in all promotional activity (such as publicity and photography) surrounding the winning of the Prize, free of charge, and they consent to the Company for using their name and image in the promotional material.
X. Intellectual Property:
- All right, title and interest, including but not limited to the Intellectual Property Rights, in the promotional material(s) and in any and all responses received shall vest solely and exclusively with the Company at all times. The Company or any person or entity permitted by the Company in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future promotional, marketing, publicity and any other purpose, without any permission and or payment to the Participant.
- All material submitted in connection with the Contest (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to the Company upon submission and become the property of the Company exclusively. The Company may use the material in any medium in any reasonable manner it sees fit. Copyright in any such material remains the sole property of the Company.
XI. Miscellaneous
- No queries, claims, dispute, complaints or grievances shall be entertained by the Company and its Agency after 30 days from the date of the closure of the Contest Period.
- None of the provisions of these Terms and Conditions shall be deemed to constitute a partnership or agency between any Participant and the Company or the Agency. The Participant shall not have the authority to bind the Company in any manner whatsoever.
- The Company or its Agency shall not be liable to perform any of its/their respective obligations under the Contest or in respect of the Prize where it is unable to do so as a result of circumstances beyond its/their control in the nature of fire, explosions, natural calamities, state emergency, riots, or any other Force Majeure condition, etc., and shall not be liable to compensate the Participant in these circumstances.
- The Company or it’s Agency shall not be accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Contest due to any government restrictions.
- Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of the Company or its Agency.
- If a Participant is dissatisfied with the Contest or the Contest rules and/or any content or any requirements of the Contest form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Contest.
- If a person chooses to access the Contest Website from outside India, he/she shall do so on his/her own initiative and shall be responsible for compliance with applicable local laws of the country.
- The operational part of the Offer like delivery of gift shall be managed by the Agency.
- Validity of Prize cannot be extended, or new Prize cannot be provided against the expired/unused vouchers of said Prize.
- The Organizer and/ or its execution agencies will not be liable for any financial implications, liabilities or damages under this Program.
- The Promo is subject to all applicable central, state and local laws, rules and regulations. These Terms and Conditions and the participation in the Promo shall be governed by Indian law and the courts at Pune, India shall have exclusive jurisdiction in any matter in this regard.
- In the event of a discrepancy between these Terms & Conditions and the details in any promotional material, the details in the Terms & Conditions will prevail.
XII. Terms & Conditions of Merchandise (Flute Glass)
- The images shown are indicative of the product being offered, the actual product, its colour and design may vary from the displayed image.
- Prize/Products will be accompanied by warranty information wherever applicable from the manufacturer and claims must be directed to the manufacturers directly.
- Prize once ordered cannot be returned/ exchanged unless the Prize is delivered defective. In case of the Prize delivered to you is defective, please contact Agency’s helpdesk within 24 hours of delivery of the said Prize, in case of failure to do so, the Prize shall be considered as accepted by winner.
- Defective goods will be replaced, or alternate product will be delivered if the defect is reported within 24 hours of receiving the defective product. Call helpdesk to report a product as defective.
- The Agency will do an address specific dispatch of redeemed items. The winner shall be solely responsible for ensuring that correct address is updated and concerned people at his home/office (as the case may be) are kept informed. The Agency will not be responsible for non-receipt of redeemed items on account of deliveries done to any other person at the registered address other than the winner.
- No dispatch shall be made to P.O. Box addresses or to addresses outside India.
- Orders with multiple products may get delivered on different dates.
- To the extent permitted by law, the Agency makes no representations or warranties as to the quality, suitability, or merchantability of any prize/ gift/ reward. Warranty claims must be directed to the manufacturer of the respective prize/ gift/ reward.
- The Prize cannot be exchanged for cash at any point.
- No. change in colour and brand will be entertained once the order is placed.
- In case the product is not available, then an alternate product (as per availability) will be offered to you.
XIII. Terms & Conditions of Merchandise (T96 Cone of Ferrero Chocolate)
- The images shown are indicative of the Prize being offered, the actual product, its colour and design may vary from the displayed image.
- No dispatch shall be made to P.O. Box addresses or to addresses outside India.
- The Prize cannot be exchanged for cash at any point.
- The said Prize shall be delivered by Ferrero India through its authorised service providers at your registered address given to us at the time of participation.
- Ferrero India will not be responsible for any damages to the said product including transit damage.
XIV. Terms & Conditions Gold E-Gift Voucher
Steps to Redeem-
- Walk in-to Tanishq store or visit https://www.tanishq.co.in/ to redeem your e-gift voucher
- Select the applicable Tanishq product, based on the Gift card type (refer terms & conditions).
- For Outlet redemption, At the Billing Counter, inform the cashier about the choice of making payment using Gift Cards. Cashier selects Gift Card as payment mode, submits Gift Card & PIN details in the system and completes the billing process.
- For Online Redemption, create an account or login to your account if you already have one and add products to your cart, proceed to checkout and apply e-gift voucher under the Gift cards and voucher section on the checkout page to redeem your e-gift voucher.
- This Voucher is valid only for the purchase of Tanishq Products from authorized Tanishq showrooms or Tanishq website https://www.tanishq.co.in/
- This Voucher is only entitled to a credit to the extent of the face value of the voucher.
- If the value of the purchase is less than the value of the Voucher, the balance is non-refundable and cannot be carried forward. If the bill value is more than the voucher value additional payment needs to be settled directly.
- For online redemptions, a maximum of one E-Gift voucher up to the value of Rs 9999/- can be redeemed per transaction / order and balance left, if any will not get carried forward. If the purchase value is more than the voucher value, additional payment needs to be settled via available payment mode on the website.
- The GVs are valid for a maximum of 6 months from the date of issuance.
- No replacement or compensation is permissible for lost or mutilated or defaced Voucher.
- Voucher can be combined with other ongoing offers at Tanishq stores.
- Customers are required to bring along Photo ID proof (with address) for redeeming the Gift Voucher. Below mentioned ID proofs will be Valid –
- Aadhar Card
- Voter ID Card
- Driving License
- Passport - Gift Card CANNOT be revalidated ie the validity cannot be extended once expired.